How to Contact Edge Support
How to reach the Edge team when you need help
We love hearing from our community. If you need a hand with anything (a bug, a question about your plan, feedback or a feature idea), here's how to reach us.
In the app
- Open the You tab and tap the settings cog at the top right.
- Under General, tap Speak to a coach (on some versions of the app this is Help & support).
- Send us a message. Our coaching team will reply in the app.
You can also browse help articles from FAQ's in the same section.
By email
Email support@findyouredge.app.
What to include when reporting an issue
- What you were trying to do
- What actually happened
- Your phone model and operating system (for example iPhone 15, iOS 18)
- A screenshot or short screen recording if you can
We're here for it all, from plan tweaks to training questions to things that look broken.